Security Certifications & Compliance
RankNest meets the highest industry standards for data security and privacy
SOC 2 Type II
Audited security controls and procedures
GDPR Compliant
Full compliance with EU data protection regulations
AES-256 Encryption
Military-grade encryption at rest and in transit
CCPA Compliant
California Consumer Privacy Act compliance
Comprehensive Security Architecture
Multiple layers of protection safeguard your data
End-to-End Encryption
All data encrypted with AES-256 at rest and TLS 1.3 in transit. Zero-knowledge architecture ensures we cannot access your unencrypted data.
Multi-Factor Authentication
Optional MFA support via authenticator apps (TOTP). Adds an extra layer of protection beyond passwords.
Row-Level Security
Database-level access controls ensure complete data isolation between agencies. Your clients never see each other's data.
Secure Infrastructure
Hosted on SOC 2 Type II certified Supabase infrastructure with 99.9% uptime SLA and automatic failover.
Activity Monitoring
Comprehensive audit logs track all user actions. Real-time anomaly detection alerts us to suspicious activity.
Automated Backups
Continuous incremental backups with point-in-time recovery. Data is replicated across multiple availability zones.
Penetration Testing
Regular third-party security audits and penetration testing identify and address vulnerabilities proactively.
Incident Response
Dedicated security team with 24/7 monitoring. Documented incident response plan ensures rapid threat mitigation.
Access Controls
Granular role-based permissions (Owner, Admin, Member) control who can access sensitive features and data.
Data Protection & Privacy
We never share, sell, or misuse your data
What We Do
- Encrypt all data at rest with AES-256
- Use TLS 1.3 for all data in transit
- Isolate data between agencies with row-level security
- Perform regular security audits and penetration testing
- Maintain SOC 2 Type II compliance
- Provide transparent data processing practices
- Allow you to export or delete your data anytime
- Notify you of any data breaches within 72 hours
- Train our team on security best practices
- Use secure OAuth for third-party integrations
What We Don't Do
- Sell your data to third parties
- Share your data with advertisers
- Use your data for purposes beyond providing RankNest
- Store credit card numbers (handled by Stripe)
- Access your Google Search Console data without permission
- Train AI models on your proprietary data
- Share data between different agency accounts
- Read your private messages or communications
- Track you outside of the RankNest platform
- Retain data longer than legally required after deletion
Reliable Infrastructure
Built on enterprise-grade cloud infrastructure
Uptime Guarantee
Service Level Agreement with automatic failover and redundancy
Backup Frequency
Incremental backups with point-in-time recovery up to 30 days
Data Centers
Replicated across multiple geographic regions for disaster recovery
Response Time
Security team responds to critical incidents within one business day
Security Best Practices for Users
Help us keep your data secure by following these guidelines
Use Strong Passwords
Create unique passwords with at least 12 characters, including uppercase, lowercase, numbers, and symbols.
Enable Multi-Factor Authentication
Add an extra layer of security with MFA using an authenticator app like Google Authenticator or Authy.
Don't Share Credentials
Never share your password or login credentials. Use team member invitations to grant access to colleagues.
Review Team Permissions
Regularly audit team members and their permission levels. Remove access for former employees immediately.
Keep Software Updated
Use the latest version of your browser and operating system to ensure you have the latest security patches.
Be Wary of Phishing
We'll never ask for your password via email. Always verify the URL is ranknest.io before logging in.
Use Secure Networks
Avoid accessing RankNest on public WiFi. If necessary, use a VPN to encrypt your connection.
Report Suspicious Activity
If you notice unusual account activity, contact our security team immediately at security@ranknest.io
Responsible Disclosure Program
We welcome responsible disclosure of security vulnerabilities
If you discover a security vulnerability in RankNest, please report it to our security team at security@ranknest.io
Please include:
- Description of the vulnerability
- Steps to reproduce the issue
- Potential impact and severity assessment
- Your contact information for follow-up
We commit to:
- Respond to your report within 48 hours
- Keep you informed of our progress
- Credit you for the discovery (if desired)
- Not pursue legal action for good-faith research
Please do not: Publicly disclose the vulnerability before we've had a chance to address it, access or modify user data, or perform actions that could harm our users.
Questions About Security?
Our security team is here to answer your questions and provide additional documentation
Email: security@ranknest.io